Support

Clear help, without a maze.

Support information will expand as products are verified and released. This page documents the current support path.

Before purchase

Review the product page, Demo-versus-Full comparison, controls, browser compatibility, accessibility notes, and file requirements before buying.

Download or launch help

Product pages will include exact opening instructions and recovery guidance. Keep the original downloaded ZIP as a clean backup.

Contact support

The planned support address is [email protected]. This mailbox must be confirmed before production launch.

Include useful details

Provide the product name, browser and device, what you expected, what happened, and the exact steps that produced the problem. Never send passwords or payment credentials.

Common questions

Support answers

Can I buy products from this site?

Not yet. A product becomes purchasable only after its Full package, public Demo, checkout link, delivery flow, and release page are separately verified.

Will products require accounts?

The current website does not require an account. Each released product will disclose any account or connectivity requirement before purchase; the standing preference is no account requirement.

Where are paid Full files stored?

Paid Full files are not placed in the public website repository. They are intended to be delivered through the approved checkout provider.